About our Firm
We are a plaintiffs-only, personal injury and medical malpractice law firm representing clients in the New York metropolitan area. We come to work each day dedicated to delivering remarkable service to our clients. We love what we do and welcome the opportunity to work with you.
“Who wants to do only what everyone else can do? Every day we strive to perform work that matters, work that makes a difference for our clients.”
A Law Firm Built on Values that Put Our Clients First
We put our clients at the center of our practice. We treat our clients with respect and appreciation; after all, we work for you. We make a simple promise: we will do remarkable work for you. We build our remarkable service on three core principles:
- Communication
- Education
- Responsiveness
Our commitment to doing the best for our clients affects everything we do: from the plain English of our client documents to the time we take to educate our clients about their cases to the way everyone works together as a team to the million dollar settlements and verdicts we have won for our clients. We are not satisfied with mere competence or even good work; we want to do work that stands out, that people notice and remember.
Background on the Schlitt Law Firm
Carol L. Schlitt, one of New York’s leading personal injury attorneys, had operated a solo practice for fifteen years. She wanted to improve the service she delivered to clients. Carol says, “Doing great legal work lies at the heart of our business and I have had success in the courtroom and negotiating settlements, but that is not enough.” She wanted to grow her practice by focusing on customer service.
Carol asked her husband, Mark X. Cronin, an award winning business leader and innovator, to help her develop the Schlitt Law Firm. Carol explains, “We deliver great customer service for our clients, treating them with respect and dignity and delivering outstanding results.”
“This firm is deeply personal for all of us,” says Mark. “Who wants to be ordinary? Who wants to do only what everyone else can do? Every day we strive to perform work that matters, work that makes a difference for our clients.”
Combining the skills of an outstanding attorney and a dynamic organizational leader led to the formation of the Schlitt Law Firm. We have grown by recruiting the great colleagues who are committed to our core principles and our goal of remarkable service. We have also collaborated with best of breed partner organizations that share a kindred devotion to customer service and excellent work.
