Carol L. Schlitt: My Six Client Reports
New York Personal Injury Lawyer
I have built my practice on two
principles: delivering superior personal service and working to win
the largest award possible for each case. I make a simple vow to
each client: I will do my best.
Client Reports
Several years ago, I realized that I was
working very hard for my clients, but they did not always see the
work I performed for them. From a client’s perspective, a case might
begin with a flurry of activity, and then go for long periods of
time with no action or communication. To improve communication and
to ensure that each client fully understood the status of his or her
case, I have established a schedule of reports that I deliver to
each client as part of my service:
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Welcome Kit: This package provides an overview of the legal process and the services I will deliver for the client. It also contains all the papers a client will need to sign to retain me as his or her attorney and to begin investigating the case.
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Case Assessment: Prepared after completing my initial investigation, this document provides a comprehensive review of the case, assesses liability and damages and estimates the value of the case at trial and in settlement talks.
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Lawsuit Report: Prepared after filing suit, this document provides details on the nature of the lawsuit and the legal process.
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Discovery Report: Prepared at the beginning of the Discovery process, this report identifies all witnesses that we or the defense will depose and the evidence and records that we will exchange.
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Deposition Guidelines: Delivered shortly before a client’s deposition, this document provides advice on how to prepare for the deposition and what to do during the deposition.
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Trial Report: Prepared as we approach the trial, this document provides an overview of how we will prosecute the case at trial and offers guidance for my client to follow.
These six documents were years in the
making and provide a detailed and comprehensive status update and
education from the beginning to the end of the legal process. I will
be glad to show you samples of each document. I know of no other
lawyer or law firm who prepares anything like my six client reports.
